At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office.

For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team.

The Security

Analyst will plan and carry out security measures to protect PointClickCare’s networks, data centers, cloud deployments, endpoints and systems, including Software as a Service environment (Corporate and Product Functions) The Information Security Analyst will contribute to enhancement of security operations, cyber defense, and vuln management through automation, tool evaluation, and use of AI solutions. In addition, the Security Analyst will act as lead on specific projects and technologies, assuring effective implementation and management of security tools to continue to improve the security posture of PointClickCare. Primary point of contact to facilitate with the daily monitoring, assessing and reporting of security incidents from the SIEM platform.

Manage processes relating to the installation, maintenance and operation of security infrastructure including SIEM, anti-virus, DLP, PAM, IAM, etc. •Proven experience with security software, such as: SIEM, Vulnerability Scanning,



Advance Endpoint Protection (Anti-virus/Anti-Malware), Privilege Access Management, Data Loss.

- Perform ad hoc threat risk assessment (TRA) on infrastructure and systems as well as cloud-based solutions and facilitate remediation tasks with other operational teams. Working technical knowledge of IT technical environments with a strong understanding of IP, TCP/IP, network administration protocols, Access Control methods, WAFs, Firewalls, and virtualized access control solutions (e.g., Network Security Groups). •Understanding/working knowledge of Windows, Active Directory, Group Policy, DNS, and Apple operating systems. •Operations and Corporate Technology teams to coordinate remediation of identified findings. •Assist with the evaluation of security tools and processes in conjunction with Director, Security Operations. Recommend improvements to security tools, configurations, processes and policies. Report monthly security KPIs, change requests, incidents and threats/events. •Provide advice and apply your experience to help tune alerting to reduce false positives. •Actively assist with Security Incident Response process and support security investigations by documenting findings and root causes as and when needed, research and assess new threats and security alerts and determining relevance to company environments and staff. •Work closely with key business groups across the organization to develop and maintain a proactive company-wide security presence. •Act as a technical lead in security related projects/initiatives such as new security solutions to improve the overall security posture of PointClickCare. Comfortable working alongside agentic AI systems in day-to-day security operations — including triaging alerts, reviewing AI-generated findings, and validating autonomous response actions before or after execution.
- Basic understanding of how large language models (LLMs) function, including prompt construction, context management, and interpreting model outputs critically rather than accepting them at face value.
- Ability to write simple skills or playbooks that extend agentic security platforms — such as defining investigation steps, enrichment logic,



or response actions in structured formats (YAML, JSON, or platform-native DSLs).
- able to configure or write basic integrations that connect AI agents to external security tools (e.g., Familiarity with security automation concepts — including trigger/condition/action logic, API-based integrations, and basic scripting (Python preferred) to build lightweight connectors or transform data between tools.
- Assist with periodic security audits on current PointClickCare infrastructure, and work with appropriate team(s), such as Security, Corporate Technology, SaaS Operations and other departments to remediate any vulnerabilities found. Participate in security investigations and compliance reviews, as requested by the GRC team. •Ability to work independently, engage leadership as needed, and be proactive in advancing company security posture. Extensive working knowledge of information security and vulnerabilities/threats, security best practices, tools, and techniques, including encryption. •Experience working with Python and PowerShell Experience in managing/administering Linux OS variants, PowerShell, bash/shell scripting, python $The Canada base salary range for this position is $72,000 -$80,000 + 10% bonus + perks, overtime eligible. Remote #Retirement Plan Matching Flexible Paid Time Off Employee Assistance Program Allyship and Inclusion Communities It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. If you would like more information about how your data is processed, please contact us.

📌 Canada- Security Analyst I (Mississauga)
🏢 PointClickCare
📍 Mississauga