At IDM Youth Services (IDMYS) we believe that all people have the right to live in a safe, stable, supportive environment. IDMYS provides all-inclusive care in a residential setting to one of the most vulnerable populations, at-risk children and youth. All-inclusive care is everything from cooking, cleaning, driving to and from appointments, administering medications, offering emotional and behavioral support, going on fun outings, and more!

Our team at IDMYS is dedicated to providing exceptional care and support in everything we do for the people we serve. The purpose of this position is to oversee all required training, supervision, and performance management – completed by the Residence Coordinator and complete all management level employee relations; this position also ensures all standards of care are maintained as outlined in all WorkSafe, CARF, licensing, and contractual obligations. Member of the Joint Occupational Health and Safety Committee or Labor Management Committee Supervision, Training, and Performance Management Tasks · Provides supervision that supports consistent quality service · Ensures performance reviews occur at least annually. · Identifying probationary period dates and ensuring training and employee items are completed prior to this date – extending probationary/trial periods as needed.

Standards of Care Tasks · Lead the development of the support plan drawing on other experts where necessary and in collaboration with guardianship workers · Provides leadership, guidance and participates with staff, families and others in planning and providing client plans, case conferencing, case management and the preparation of related documents and reports. · Coordinate the care team to ensure integrated and holistic assessment and planning. · Liaises with community, government, families, officials,



professionals and organization staff and promotes community involvement in the program. · Facilitates the care circle meeting with appropriate attendees · Completes Quality Record Reviews quarterly. · Stays informed on all standards of care as required – i.e. MCFD standards of care, Island Health licensing standards, etc. · Stays informed on CARF standards – specifically Section 2- Program Standards of Child and Youth Services Manual and Employment Community Services Manual. All applicants must have at least a degree or diploma in a related field (child and youth care, education, psychology, etc.) and/or have the equivalent of at least two years of experience in the field.

Employees must have valid first aid, and a class 5 driver's license.

Experience in an administrative/managerial role ● Experience adhering to strict policies and procedures ● Experience with crisis management and high stress environments – patient, calm, effective self-care practices, problem solving skills, etc. ● Strong organization and planning skills ● Solid Computer Skills - Microsoft word, Excel, Outlook, etc. ● Experience managing in a Union environment. ● This position requires the employee to work a full-time schedule - on-call hours including evenings, weekends, and holidays.

In British

Columbia, managers are excluded from Parts 4 and 5 of the Employment Standards Act, which covers hours of work, overtime entitlements and statutory holiday pay. These checks can take up to 8 weeks to obtain; This is a Full-Time Permanent position that will include an annual rotation of shifts that includes a weekend day plus Rotating On-Call Schedule. This position will remain open until filled, but a review of resumes will start immediately so don't delay in applying!

To learn more about IDM Youth Services, please visit us at

📌 Care Home Manager (Victoria)
🏢 IDM Youth Services
📍 Victoria