Join InsuranceCorp as a ServiceNow Business Analyst, specializing in IT Service Management. Your expertise in ITOM, CMDB/CSDM, and ServiceNow solutions will drive our success.
This position requires collaboration with stakeholders to gather requirements and ensure the effective delivery of ServiceNow products. You will analyze business needs and translate them into functional specifications while customizing ServiceNow applications. Additionally, managing the CMDB and developing integrations with REST API will be key responsibilities.
Key Responsibilities:
• Collaborate with stakeholders for ServiceNow requirements
• Analyze business needs into functional specifications
• Configure and customize ServiceNow applications
• Manage CMDB data integrity and compliance
• Develop and maintain REST API integrations
Requirements:
• Proven experience with ServiceNow ITSM
• Robust knowledge of ITOM and CMDB/CSDM
• Experience with Service Portal and Employee Center
• Proficiency in REST API development
• Familiarity with Now Assist functionalities
Bring your expertise to InsuranceCorp, enhancing ServiceNow solutions and user experiences.
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📌 ServiceNow Business Analyst at InsuranceCorp (Toronto)
🏢 TechDoQuest
📍 Toronto