Role Overview

Healthcare environments require a unique balance of vigilance, empathy, and clear communication. As a Casual Healthcare Security Officer, you will help maintain a protected, respectful, and secure environment for patients, visitors, and medical staff across Eastern Newfoundland healthcare facilities, including the Health Sciences Centre in St. John's.

This role offers flexible shift availability and provides an opportunity to directly serve your local community. Whether you are de-escalating a tense situation, guiding a visitor to the right department, or responding to facility emergencies, your presence directly supports high-quality patient care and operational peace of mind.

Compensation and Perks

- Pay Rate: $19.67 per hour
- Daily Pay Option: Access your earned wages on-demand before traditional paydays
- Health Coverage: Medical and dental insurance options
- Paid Time Off: Vacation and sick day allocations
- Growth Opportunities: Free ongoing training, certifications, and internal promotion pathways

What Success Looks Like

Success in this position means balancing safety oversight with approachable, respectful customer service. On a daily basis, you will keep facilities safe while ensuring patients and hospital personnel feel supported.

- Conduct regular foot patrols throughout hospital grounds, including emergency rooms, patient wings, entrances, and parking structures.
- Use verbal de-escalation tactics and conflict-resolution skills to manage challenging situations safely and calmly.
- Monitor access points, security cameras, and alarm panels to identify and address safety hazards promptly.
- Respond quickly to medical emergencies, security alerts,



and fire alarms in coordination with hospital staff and local emergency services.
- Greet patients and visitors, answer general questions, and provide transparent directions.
- Maintain clear, accurate daily activity logs and detailed incident reports using standardized reporting tools.

Requirements (Must-Haves)

- High school diploma or equivalent.
- Valid Class 5 Driver's License.
- Valid First Aid and CPR Level C certification from a CSA-approved provider.
- Fluency in spoken and written English.
- Ability to obtain a clear Criminal Record Check and Vulnerable Sector Check.
- Completed health screenings and immunizations, including a negative Tuberculosis (TB) test, primary childhood vaccination records, and a Tdap booster within the last 10 years.
- Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications. Note: Candidates who do not currently hold these certifications can complete prerequisite training through Paladin prior to onboarding. Paladin fully covers training costs for employees who commit to six months of service.

Nice-to-Haves

- Previous experience in security, customer service, law enforcement, healthcare, or first response fields.

Work Environment & Hours

This is a casual, variable-hour role. Shift assignments are offered based on operational needs and candidate availability, including day, night, weekend, and holiday shifts. Primary placements are based at the Health Sciences Centre in St. John's, with occasional shifts across Eastern Newfoundland healthcare facilities.

Ready to Join Our Team?

If you are dependable, calm under pressure, and dedicated to supporting public safety in a healthcare setting, we encourage you to apply. Submit your application today to start your journey with Paladin Security.

📌 Casual Healthcare Security Guard - Newfoundland Health Services (St. John's)
🏢 Paladin Security
📍 St. John's