Make a difference in healthcare as a Patient Support Caseworker at Cencora. This full time position focuses on assisting in reimbursement processes and increasing patient access through effective case management. In this essential role within Cencora's Innomar Strategies business, you'll support pharmaceutical commercialization and address coverage-related requests.

You will coordinate documentation, communication, and assist in case resolution by maintaining accurate records and monitoring reimbursement trends for proactive issue resolution. Key Responsibilities:

- Assist reimbursement processes for timely case handling
- Coordinate benefits documentation and case updates
- Resolve routine reimbursement issues and workflow exceptions
- Maintain accurate case records and system updates
- Monitor trends to support proactive resolutions Requirements:
- High School Diploma/GED or equivalent experience
- 2+ years in reimbursement support or patient services
- Preferred certification in reimbursement support or customer management
- Effective communication with stakeholders
- Commitment to process improvement in services Support scalable reimbursement services and improve patient access at Cencora.

📌 Cencora Patient Support Caseworker (Canada)
🏢 Cencora
📍 Canada