Dynamic Connections is a leading North American third-party logistics company that provides integrated solutions for our customers.

Dynamic

Connections creates, sells and executes intelligent logistics solutions that provide peace of mind and seamless movement of our customers’ products. Our consistent service and communication make us an extension of our customers, and provides them with a seamless, stress-free transportation experience.

At Dynamic

Connections, we treat our employees like we treat our customers – with honesty, integrity, and respect. We love doing team building activities like paint nights, axe throwing, intramural sports, potlucks and more. We tackle complex logistics challenges while trying to simplify the lives of our customers; as a Claims Specialist you are at the centre of protecting our customers’ interests and our business relationships.

As a Claims Specialist , you’ll join our operations team supporting a portfolio of customers across fresh produce, tradeshow, and retail freight. Day to day, you will be responsible for managing freight claims from intake through final resolution – evaluating losses, investigating cold chain failures, negotiating with carriers and insurers, and working closely with operations to reduce risk and prevent recurrence.

Experience managing freight claims, including loss, damage, temperature deviations, spoilage, OS&D; events, and service failures — from intake through settlement and closure Knowledge of carrier liability, cargo insurance, bills of lading,



and transportation regulations; you understand what it takes to build a strong, recoverable claim Solid investigative instincts — you dig into cold chain records, reefer downloads, temperature readings, inspection reports, and delivery documentation to determine root cause and liability Skilled negotiator — you work professionally and persistently with carriers, insurers, and customers to achieve fair and cost-effective outcomes your claim files are organized, complete, and audit-ready Strong computer skills and proficiency with Microsoft Office Suite Bonus Points if you have: Experience in the logistics, transportation, or freight brokerage industry Familiarity with fresh produce, temperature-sensitive freight, tradeshow logistics, or retail/fixture freight Experience working with cargo insurers, adjusters, or legal representatives on complex or high-value claims This is your most important quality; Highly collaborative – you’re always looking for ways that you can help your teammates be successful and ensure success for our customers. Relationship builders – you care about your customers, and that will come across in all of your interactions.



You’ll foster strong and long-term relationships with them by treating their business like your own business.

This is a full-time permanent position working with our Dynamic ‘Green Team’ in our vibrant, and bright Burlington office. You’ll work in our office full time collaborating with our team. you will receive a company paid laptop computer and the latest iPhone along with a company paid phone plan. We have a monthly bonus structure where you see the results of your efforts quickly.

We are backed by a private equity firm, Shore Capital; this offers company growth and development. We regularly access training, knowledge sharing and resources to ensure you are operating at the peak of your game. We host regular team building events, have monthly team lunches and believe in rewarding and incentivising our team fully for their ongoing commitment.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

If you would like more information about how your data is processed, please contact us.

📌 Claim Processor (Burlington)
🏢 Dynamic Connections
📍 Burlington