Join Maple Leaf Sports & Entertainment as a Call Centre Representative in Reservations and Fan Services. Deliver top-notch service to fans and guests while managing reservations.
In this role, you will help manage reservations for exclusive dining in clubs and restaurants like Real Sports and ScotiaClub. Your main responsibilities include overseeing high-volume calls, booking accessible parking, and producing daily reports for restaurant teams. Candidates with strong customer service skills and an energetic attitude will thrive in this workplace.
Key Responsibilities:
• Book reservations for dining and club experiences
• Handle inbound and outbound calls for reservations
• Input event schedules into reservation systems
• Maintain Dining and Fan Services inboxes
• Manage Lost and Found inquiries
Requirements:
• 1+ years in customer service roles
• Call Centre experience is a plus
• Ability to work evenings and weekends
• Strong multitasking and communication skills
• Energetic and personable approach to service
Become an essential part of the fan experience at MLSE by putting your passion for customer service into action.
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📌 Reservations and Fan Services Representative (Toronto)
🏢 Argonauts Holdings Limited Partnership
📍 Toronto