About the role The Director, Credit Card Acquisition leads the omni‑channel acquisition strategy for Fairstone’s retail credit card portfolio. The role owns end‑to‑end new account growth across retail, digital, and partner‑enabled channels, balancing volume, cost, credit quality, compliance, and profitability. The director builds and maintains strong relationships with retail partners and internal stakeholders, provides strategic direction, and ensures scalable, customer‑centric, and compliant sales practices. Responsibilities Own and execute the overall omni‑channel credit card acquisition strategy, aligned to portfolio profitability and growth objectives. Lead, develop, and inspire a team of four responsible for acquisition performance, enablement, and continuous improvement across channels. Partner with Walmart and internal Sales teams to design and deploy innovative training, tools, and in‑store strategies that drive effective and compliant account acquisition. Identify and influence cross‑channel acquisition opportunities within defined cost‑per‑acquisition and return targets, securing stakeholder alignment and ensuring disciplined execution, tracking, and governance. Leverage data, reporting, and market intelligence to identify opportunities, diagnose performance gaps, and drive insight‑led decisions. Monitor acquisition mix, credit quality, and unit economics; develop and implement action plans to address performance or profitability challenges. Represent Fairstone’s values and brand with the highest standards in all partner and internal interactions. Stay current on competitive dynamics, emerging acquisition models, and industry best practices to inform strategy and innovation.



Qualifications 8–10+ years of experience in customer acquisition, growth strategy, or sales leadership, preferably within credit cards, financial services, or a large retail environment. Proven success leading omni‑channel acquisition strategies with measurable growth and profitability outcomes. Deep understanding of retail‑based acquisition models and digital acquisition levers. Strong financial and analytical acumen, including business case development, forecasting, budgeting, and performance management. Demonstrated ability to influence senior stakeholders across Risk, Legal, Finance, Product, Operations, and external partners. Strong people leadership skills with experience building, coaching, and retaining high‑performing teams. Excellent English communication skills (written and spoken); French is an asset. Willingness to travel as required. What you’ll love about working here Fairstone offers a supportive culture, flexible hybrid work model, competitive compensation package, comprehensive benefits, wellness days, gym access, and many perks that support work‑life balance and continuous growth. Pay & Process Expected base salary range is $130,000–$150,000, plus an annual incentive bonus tied to performance. The role is full time, permanent. The application process may use artificial intelligence; all candidates must pass a criminal background check, credit check, and validation of their work experience. EEO Statement Fairstone is an equal chance employer. Accordingly, reasonable accommodations will be provided for people with disabilities. Aboriginal, visible minorities, and disabled people are encouraged to apply in confidence. #J-18808-Ljbffr

📌 Director, Credit Card Acquisition - C$130,000 - C$150,000 A Year (Toronto)
🏢 Fairstone
📍 Toronto