Senior Business Systems Analyst – Vernon, British ColumbiaSenior Business Systems Analysts are strategic thinkers and problem solvers who bridge the gap between business needs and technology solutions. They play a critical role in designing, optimizing, and implementing solutions that drive efficiency and innovation.Qualifications5+ years in customer service and systems analysis in an analyst role or equivalent.Familiarity with ERP technologies (Microsoft Dynamics, JDE, SAP).Robust knowledge of ITIL procedures (Incident, Problem, Change Management).Broad understanding of finance, work management, inventory, order‑to‑cash, and customer relationship processes.Ability to create process maps, use cases, system flow diagrams, and entity relationship diagrams.Excellent communication, negotiation, and problem‑solving abilities.ResponsibilitiesAct as liaison between business and IT teams to define and document requirements.Analyze and optimize business processes,



ensuring alignment with enterprise applications.Lead incident root cause analysis and support ITIL‑based change management.Collaborate with stakeholders across Sales, Supply Chain, Finance, and other corporate functions.Mentor junior analysts and promote best practices in business analysis and process mapping.BenefitsExciting new challenge with supportive team members.Competitive salary: $80,250.00 – $107,000.00.Excellent benefits to support your wellbeing and future.Potential relocation support including community connections.Continued development through on‑the‑job and classroom training, with tuition and membership fee reimbursement.Positive, innovative, and inclusive work environment.We value diversity at Tolko and encourage applicants who bring diverse experiences and perspectives.#J-18808-Ljbffr

📌 Senior Business Systems Analyst - $80,250 - $107,000 A Year (Winnipeg)
🏢 Tolko
📍 Winnipeg