Become a vital part of the pharmacy workflow as a Care Concierge, ensuring an exceptional experience for patients. This role requires customer service expertise and will be key in promoting the PC Health app.
As a Care Concierge, you'll facilitate patient intake, coordinate with pharmacists, and help navigate pharmacy clinic services. Your outstanding customer service skills will enhance patient interactions. Ensuring patients feel welcome is vital, as you support them through the appointment process and maintain confidentiality throughout.
Key Responsibilities:
• Welcome and check-in patients for appointments
• Verify health card details for patient registration
• Raise awareness of pharmacy care clinic services




• Assist with filling out patient paperwork
• Manage patient appointments using internal scheduling
Requirements:
• Experience in retail pharmacy or medical clinics
• Excellent customer service and communication skills
• Solid attention to detail and organization
• Ability to handle confidential information
• Proficiency in Microsoft Outlook and related software
Enhance patient experiences and support pharmacy operations through this integral Care Concierge position.
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📌 Customer-Focused Care Concierge Role (Kemptville)
🏢 Shoppers Drug Mart
📍 Kemptville