Welcome to the Marriott Ottawa!

At the Marriott Ottawa, we believe outstanding hospitality starts with great people. Our employees are at the heart of what we do, and we’re committed to creating a workplace where people can build their careers, develop their skills, and take pride in their work.

Whether you’re starting your hospitality career or bringing years of experience, you’ll have the opportunity to work with a passionate team, make a difference for our guests, and be part of a hotel that is proud to be part of the Ottawa community.

“Wonderful Hospitality. Always.” is more than our promise to guests, it reflects how we work together. We value respect, collaboration, accountability, and a genuine commitment to exceptional service.

About Manga Hotels The Ottawa Marriott Hotel is owned and operated by Manga Hotels, a growing Canadian hospitality company with a portfolio of 35 hotels and more than 6,500 rooms across Canada and the United States, along with food and beverage outlets and residential properties. As Manga continues to grow, so do opportunities for talented people to grow with us.

About the Ottawa Marriott

Located steps from Parliament Hill in the heart of Canada’s capital, the Ottawa Marriott Hotel has been part of the Ottawa community for decades. With 496 guestrooms and more than 36,000 square feet of meeting and event space, our hotel welcomes guests for business, leisure, conferences, celebrations, and more.

Looking for more than just a job? Join a team where you can grow, contribute, and make a difference.

Your Responsibilities May Include

- Provide friendly, professional, and attentive service to guests in both the bar and restaurant areas.
- Greet guests, present menus, answer questions, take food and beverage orders, and enter orders accurately into the POS system.




- Prepare and serve alcoholic and non-alcoholic beverages in accordance with Marriott recipes and service standards.
- Serve food and beverages promptly and accurately, monitor guest satisfaction, and respond to requests in a timely manner.
- Process guest payments accurately and follow established cash-handling and POS procedures. Obtain management approval before processing voids or deletions.
- Use suggestive selling techniques to enhance the guest experience and maximize sales· Set up, stock, and maintain the bar and restaurant service areas, ensuring supplies, glassware, garnishes, and equipment are readily available.
- Follow responsible alcohol service requirements and all beverage control procedures.
- Complete opening, closing, and side duties, including stocking, cleaning, clearing and resetting tables, securing liquor, and properly storing perishable items.
- Maintain clean, organized, and sanitary work areas in accordance with hotel standards and the clean-as-you-go policy.
- Follow all Marriott policies, CBA’s, hotel procedures, and health and safety requirements.
- Work collaboratively with team members and assist in other Food & Beverage duties as required by operational needs.
- Attend required departmental meetings and training sessions.·
- Respond to reasonable requests from management and perform other related duties as required.

What Are We Looking For?

Education & Experience

- Minimum of one year of bartending and/or restaurant serving experience in a hotel,



restaurant, or similar hospitality environment is required.
- Previous customer service experience, preferably in a food and beverage operation.·
- Valid Smart Serve certification.
- Bilingual in French and English.
- Mixology certification or equivalent beverage knowledge is an asset.

Skills & Abilities

- Strong knowledge of beverage preparation, cocktail recipes, mixology, and responsible alcohol service.
- Demonstrated food and beverage service skills, including order taking, serving, clearing, and maintaining guest service areas.
- Excellent communication and interpersonal skills in English and French.
- Strong commitment to service excellence and the ability to anticipate and exceed guest expectations.
- Excellent planning, organizational, and time-management skills, with strong attention to detail.
- Ability to perform the physical demands of the position, including prolonged standing and walking, lifting, carrying, and clearing tables.
- Flexibility to perform both bartending and restaurant serving duties based on operational requirements.
- Availability to work a flexible schedule, including days, evenings, weekends, and holidays.
- Ability to work efficiently and maintain composure in a fast-paced environment.
- Proven team player with the ability to collaborate effectively with colleagues across the Food & Beverage operation.
- Demonstrate honesty, integrity, accountability, and professionalism in all interactions.

Pay: $21.33 per hour

Ability to commute/relocate

- Ottawa, ON K1P 5R7: reliably commute or plan to relocate before starting work (preferred)

Experience:
- Bartending: 1 year (preferred)

Language:
- French (preferred)

Licence/Certification:
- Smart Serve (preferred)

Work Location: In person

📌 COMBINATION BARTENDER – Kent Street Social (Ottawa)
🏢 Marriott Ottawa
📍 Ottawa