Salary Range: $65,000.00 To $72,000.00 AnnuallyJob DescriptionPosition:Pit ManagerReports To:OUR COMPANYParq Casino – Dive into the excitement at downtown Vancouver's only casino!At Parq Vancouver, you can find a beautiful casino with high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof. Parq is where locals and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city.We are proud to celebrate Vancouver, its beauty, and its people, which we do through creating unique experiences and building relationships with locals, visitors and like‐minded businesses.OVERVIEWThe Pit Manager is responsible for monitoring the daily operations of the Table Games Department. The successful incumbent will assist with mentoring, motivating, and performance management of all associates. This role provides outstanding customer service by being friendly, outgoing, and approachable to each interaction, whether it is a guest or an associate.WHY WORK AT PARQExtended Health and Dental BenefitsRSP/RRSP MatchingEmployee and Family Assistance ProgramTuition Reimbursement20% off at Parq Food & Beverage OutletsDiscounted rates at local businesses within the communityVolunteer opportunitiesEmployee Recognition ProgramOpportunities for growth and developmentRefer a Friend ProgramDUTIES AND RESPONSIBILITIESMonitors, directs, and supervises Dealers and Dealer Supervisors, observes table action in each Pit adhering to Company policies and BCLC regulationsAct as the Relief Casino Shift Manager as requiredProvide and ensure a high standard of game security and customer service is maintainedMaximize efficiencies through the constant monitoring of all games and activities on the Gaming FloorIdentify and facilitate the opening/closing of table gamesIdentify and facilitate minimum betting limits, according to business demandsEstablish and maintain a daily "PIT LOG" including a summary of LCT's and significant buy‐in's and cash-outsMaintain inventory and levels of Gaming Supplies,



performing regular maintenance scheduling as requiredResolve issues related to electronic gamingEnsure consistency and accuracy with Player Rating CardsArbitrates customer disputes both on and off the floorAccurately and completely document all necessary FINTRAC forms generated from play in the casino during each shiftTrain relief managersProvide support for Table Games Shift ManagerSupervise, document, and coach all AssociatesCompile and assist Dealer Supervisors with Incident ReportsDisciplines or commends, either verbal or written, in accordance with the company policies as neededAssist in performance reviews for Dealers and Dealer SupervisorsDemonstrate knowledge of and manage all gaming and non-gaming casino site activities, in accordance with BCLC and Parq Vancouver standards, policies and procedures.Liaise daily with Department Managers, Marketing, and Schedulers to ensure knowledge of current activities and eventsAssist the Table Games Administrator and Shift Managers with the daily schedule, floor plan, training, and preparation of reportsRegularly reports to the Shift Manager any operational, customer, or personnel problemsMakes recommendations for COMPS to qualifying playersRegularly reports any recommendations or observations to the Shift Manager that will facilitate the successful operation of the casinoLiaises with Surveillance over selected gaming & non-gaming related issuesPerforms other duties and projects as assigned by the Director of Table Games or Shift Manager or engage in duties that are generally encompassed under the job description of SupervisorsQUALIFICATIONS AND EXPERIENCEBachelor's in Business Administration, Commerce, Casino Management, or related field preferredHigh school diploma or equivalent,



post-secondary education an assetMinimum 3 years' experience as a full-time Dealer Supervisor and/or a minimum of one year experience in the capacity of a Floor ManagerExtensive knowledge of all aspects of Table Games in order to provide guidance to Dealers and Dealer Supervisors on the floorStrong computer skills with knowledge of MS Office, Windows and any present or future internal (e.G. Halo) or external gaming management systems (e.G. CMS, IVS, iTrak.)Must be able to work a flexible schedule to include nights, weekends and holidays. The hours of work will be based on operational needsKnowledge of all forms of cheating at play and advantage play in the Casino environment, including manipulation of slot machinesAbility to read, analyze, and interpret documents.Ability to communicate effectively in a group setting or presentation setting with employees, upper management, terminal managers, and customersMathematical Skills, ratios, and proportions to practical situationsAbility to define problems, collect data, establish facts, and draw from valid conclusions.Ability to interpret an extensive variety of mathematical equations and diagrams and deal with several abstract and concrete variablesAbility to handle confidential and sensitive informationCERTIFICATES AND/OR LICENSES REQUIREMENTSValid GAMW LicenseBCLC CertificationsServing it Right CertificationPHYSICAL REQUIREMENTSAble to lift, handle, and transport materials that are over 20lbsRequired to sit, stand and walk during working hoursAt Parq Casino, we believe in fostering a culture of connection, care, responsibility and sustainability with our players, our people, our place and our partners. We're honored to be recognized with the Untapped 2022 Workplace Inclusion Champion Award for Medium & Large Businesses. We are committed to cultivating and preserving a secure, respectful and diverse work environment for all our associates. Parq welcomes all interested applicants to apply to our positions! If you require assistance or accommodation during the recruitment process, please contact us.Parq Casino exists on the traditional, ancestral, and unceded territory of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh). We are committed to meaningful actions that engage with Indigenous communities, respect the history and culture of Indigenous Peoples, and advance reconciliation through Indigenous-supportive business practices

📌 Pit Manager (Vancouver)
🏢 Parq Casino
📍 Vancouver