Grow with us Customer Issue and Investigation Coop Location: Ottawa, ON. Duration: 8 – 16 months (for co-ops) | 8 months (for interns, with potential for extension) Start date: January 11th, 2027 At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position. About this opportunity This internship offers a hands‑on prospect to work within Ericsson’s Customer Issue & Investigation Group (CIIG), supporting radio product verification and customer network investigations. Based in Canada, the successful candidate will gain practical experience with Ericsson’s radio and baseband technologies while contributing to real‑world problem‑solving in 5G network environments. What you will do Develop knowledge of Ericsson Radio products across the Remote, Massive MIMO, and Indoor portfolio,



as well as Ericsson basebands (purpose‑built and Cloud RAN). Support customer case investigations through hands‑on lab reproduction of issues occurring in operator networks. Perform troubleshooting of radio hardware and software. Execute Test Object List (TOL) test cases for new radios developed within Radio Product Canada (RPCA). Build lab experience by setting up configurations with Qualcomm UE software, supporting PC installation, and working with test tools such as spectrum analyzers, radios, and basebands. Contribute to test case automation by designing Moshell scripts. Attend and help prepare workshops and knowledge

📌 Customer Issue And Investigation Coop (Ottawa)
🏢 Ericsson
📍 Ottawa