Front Desk AssistantVacancies:1 current vacancy.Location:Vancouver, BC (Detailed office location information can be found by visiting https://cancer.Ca/en/contact-us).Work Model:In-person work model.Salary Band:1 ($47,000 – $50,000 CAD).About Canadian Cancer Society:The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, provide a caring support system for everyone affected by cancer and advocate to governments to create a healthier future for all.ResponsibilitiesFront desk responsibilities.Answer and transfer calls in a timely and service-oriented manner.Greet clients and guests promptly upon arrival and inform the appropriate person.Oversee front desk sign-in procedures for visitors and temporary staff, maintaining accurate and up-to-date records.Answer questions about the office and the Lodge (e.G. hours, services) or direct inquiries to the appropriate resource.Maintain consistent front desk coverage during office hours, coordinating support as needed.Monitor the general email inbox, responding to or forwarding inquiries as appropriate.Support staff with incoming and outgoing mail, including receiving, sorting and preparing packages.Maintain the key box and track the sign of out CCS keys, service keys and other Facilities managed resources.Manage shared or bookable resources outside the booking system (e.G. rooms, event materials, parking) using Outlook or other tools and ensure items are returned in good condition.Assist Facilities in maintaining reception, atrium, kitchen and other common areas to support a clean and welcoming environment.Coordinate parking passes for visitors,



vendors and staff.Keep the Reception Manual current and accessible.Administrative support duties.Contribute as a member of the Health and Safety Committee.Support the recruitment, onboarding, training, scheduling and coordination of Front Desk volunteers to ensure effective lodge and office operations.Assist the Coordinator and Manager with tasks that support safe, smooth building operations for the Lodge and Centre for Cancer Prevention and Supports (CCPS).Respond to inquiries from CCPS partners (e.G. Inspire Health, UBC) regarding onsite functions and events or direct them to the appropriate contact.Receive over-the-counter donations and forward them to the Donor Service team in accordance with procedures.Assist with outbound communications to Lodge clients ensuring information is clear and timely.Support the Wig and Breast Bank by responding to general email inquiries, coordinating wig requests and shipments, and related data entry.Support in-house Lodge client questions as needed.Reconcile monthly credit card statements, ensuring all transactions are supported by appropriate documentation (e.G. receipts, invoices, approved forms).Support invoice coding and processing in alignment with internal procedures.Order office and kitchen supplies requested by staff.Assist with onsite events, including set-up, coordinating catering and clean up.Complete additional administrative tasks and responsibilities as assigned.Contribute to our culture of diversity, inclusion, belonging and equity (DIBE)



by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.Other duties as assigned.QualificationsExperience in Microsoft Office 365, particularly SharePoint, Outlook, Work and Excel.Experience as a receptionist or administrative assistant, including experience answering and screening calls.English is required; French/Bilingualism (French/English) is an asset due to the organization’s nationwide operations.Previous experience training others is an asset.Interacts with others in a respectful, responsive and service-oriented manner, supporting positive experiences for guests, volunteers and staff.Demonstrates strong attention to detail and the ability to review information accurately.Effectively prioritizes tasks, manages competing demands and adapts effectively to frequent interruptions in a fast-paced environment.Maintains the confidentiality of sensitive information and exercises sound judgement in handling it.Communicates clearly and concisely in writing and verbally, adopting style and language to meet the needs of both technical and non-technical audiences.Works effectively both independently and collaboratively as part of a team.BenefitsCompetitive salary, excellent advantages, including paid parental leave, family sick time, and health insurance.Work environment where your efforts make a meaningful impact daily.ValuesCourageousUnitedCaringRigorousInclusivity StatementCCS is dedicated to employment equity and encourages applications from all qualified candidates. We celebrate individuality and diversity and are committed to fostering an inclusive workplace that empowers everyone.#J-18808-Ljbffr

📌 Front Desk Assistant - C$47,000 - C$50,000 A Year (Winnipeg)
🏢 Canadian Cancer Society
📍 Winnipeg