The Dufresne Group is seeking a Guest Care Agent in Winnipeg to handle guest service issues by phone with a focus on delivery, warranty, and extended warranty claims. You will own a service case load, coordinate with service providers, and keep customers informed of delivery windows and technician schedules.
Qualifications include 1-2 years in customer service, robust verbal communication, and proficiency with Microsoft Office.
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📌 Guest Care Pro: Warranty & Delivery Support (Winnipeg)
🏢 The Dufresne Group
📍 Winnipeg
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