CLV Group is redefining what a Canadian real estate platform can be. As an integrated investor, developer, and operator, we acquire, transform, and manage real estate assets at scale. Our model combines disciplined capital allocation, bold redevelopment strategies, and operational excellence to generate durable long-term value.

We are building one of the most dynamic real estate platforms in the country. Real estate shapes cities, communities, and lives. From large scale office to residential conversions to complex mixed-use communities, we focus on unlocking potential and delivering real world impact through design, sustainability, and execution.

Our culture is rooted in passion, purpose, and a robust sense of community. We cultivate thriving environments where residents, businesses, and neighbourhoods flourish. Philanthropy and social responsibility are embedded into our DNA, ensuring that as we grow, so do the communities we serve.

With a landmark acquisition underway and a robust national pipeline, we are expanding our footprint, deepening our capabilities, and accelerating our trajectory. It is transformational expansion that will shape the next era of our organization and the communities we serve. For investors, we offer disciplined growth, institutional strength, and long-term value creation at scale.

For exceptional talent, we offer something rare: the opportunity to help build a category defining real estate platform from the inside. The concierge focuses on redefining the residential rental experience, by providing bespoke services, one of a kind community programming, and outstanding customer service. Pro-actively anticipating the needs of residents and guests, the concierge offers services to assist in overcoming challenges, personalizing the delivery of the service to meet the specific needs of each resident.

The concierge is an ambassador representing the community, & leadership team and is the primary person to interact with residents and guests.



Assist guests in making LIV Extended Stay reservations Promote and secure bookings for optional services (Housekeeping, Dog Walks, Pet Vacations, Dry Cleaning, Fitness Classes, and more)

- Complete dog walks, and pet home visits as scheduled
- Promote and secure reservations of common amenity spaces for private resident events
- Help facilitate private events
- Providing access control services to keep the community secure
- Managing the reception and storage of parcels and deliveries to the residents
- Assuring prompt and positive action on all resident questions and suggestions, as well as providing follow up to inquiries regarding services and community issues
- Acknowledging and greeting all residents and guests with utmost courtesy and urgency
- Using a high degree of creativity in meeting the individual needs of residents
- Operating independently with minimal supervision
- Using professional telephone etiquette in handling resident requests, with the utmost discretion
- Resolving residents’ complaints through the approach of a win/win solution
- Assisting in coordinating resident’s move in and move out
- Providing administrative support
- Maintaining logs and all applicable data sheets
- Implementing recycling or other related cost-saving environmental programs
- Providing updates to corporate systems, and Minimum two years prior hospitality experience. Some higher education or vocational training specializing in the hospitality industry desired. Must be able to communicate in English, both spoken and written. A second language is desirable.



Must be comfortable working with animals Ability to use independent judgment to handle any customer services matters in a satisfactory manner. Proficiency with computer applications and corporate systems. Must be available evenings & weekends The approximate salary range for this role is $21-23 per hour. Final compensation will be determined based on a variety of factors including skills, experience, educational attainment, professional designations, internal equity, and other job-related requirements. We recognize that individuals bring different skill sets, strengths, and career experiences, and we encourage candidates at all stages of their career to apply. If your experience or compensation expectations differ from the posted range, we still welcome your application, as we value potential, growth, and the unique contributions each person can bring to CLV Group. We are committed to diversity in our workforce and are proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate. We strive to make our website and application process accessible to all users. Accommodation is available upon request for candidates taking part in all aspects of the selection process. We sometimes use artificial intelligence (AI) tools in the initial step of the recruitment process to find candidates and compare submitted resumes against the , to identify candidates whose education, experience and skills most closely match the requirements of the role. No phone calls please.

📌 Concierge Hotel (Ottawa)
🏢 The Clv Group
📍 Ottawa