As aCustomer Service Rep – Warehouseat Hillebrand Gori Canada, you will assist in planning and managing a client's logistics and inventory operations in a warehouse setting to ensure efficient supply chain processes across multiple transport modes, while supporting the sales team in line with company strategies and policies. You will work closely with internal teams (operations, sales, and procurement) and external partners (customers) to produce and deliver service quickly and efficiently.Key ResponsibilitiesHelp manage customer logistics operations to ensure efficient processesProcess and update customer orders in the systemVerify shipments, pricing, and invoices; create and share reportsHandle and resolve issues or exceptions from customers or other teamsMaintain accurate inventory and order records; update systems and respond to customer inquiriesSupport the sales team with requests such as quotes, billing fixes, and account informationRespond quickly to customer questions and understand their needsWork with internal teams (customer service, warehouse, dispatch, drivers) to resolve issues and meet timelinesMaintain customer relationships, identify upsell opportunities,



and follow up on recurring issuesFollow company procedures to deliver solid customer serviceIdentify ongoing issues and suggest improvements to processesQualifications2+ years of experience in logistics, shipping, or supply chainExperience with container drayage or ports is a plusFamiliarity with transportation management systems preferredStrong attention to detail and good communication skillsAble to manage priorities and meet deadlinesComfortable multitasking in a fast-paced environmentProficient in Microsoft Office (Excel, Outlook, Teams)Able to identify and suggest solutions for customers and the teamBenefitsCompetitive salary: $45,000–$55,000 CAD total compensation based on experienceBonus incentive planMedical, dental, and vision coverageGenerous PTO planRRSP matchInclusive and growth-oriented company culture2+ years of experience in logistics, shipping, or supply chain; experience with container drayage or ports preferred; familiarity with transportation management systems; proficiency in Microsoft Office (Excel, Outlook, Teams)#J-18808-Ljbffr

📌 Customer Service Rep – Warehouse - C$45,000 - C$55,000 A Year (Winnipeg)
🏢 Hillebrand Gori Canada
📍 Winnipeg