Location: Remote, with flexibility to work in an office environmentReports To: Chief Executive OfficerDirect Reports: Technology team leads, infrastructure managers, security lead, systems administrators, and other technology staff as organizationally determinedAbout Creative Destruction Lab (CDL)Creative Destruction Lab (CDL) is a nonprofit organization that delivers an objectives-based program for massively scalable, seed-stage, science- and technology-based companies around the world. Our mission is to enhance the commercialization of science for the betterment of humankind.CDL operates across a global network of sites, programs, and partners. Founded at the University of Toronto’s Rotman School of Management, the program has expanded and now has 17 sites across ten countries: Toronto, Vancouver, Calgary, Montreal, Halifax, Paris, Madison, Seattle, Estonia, Berlin, Melbourne, College Station, Milan, London, San Sebastian, Doha, and Cleveland.Key ResponsibilitiesTechnology Requirements & Strategy:Establish comprehensive technology requirements for newly formed entities and develop appropriate commercial terms and delivery mechanisms; directly oversee implementation and integration of core platforms including Google Suite, Salesforce, and AirtableHands-On Infrastructure Development:Design, implement, and actively manage robust technology infrastructure supporting multi-institutional operations across universities globally; ensure scalability, reliability, and security through direct oversight of infrastructure configuration and deploymentDirect responsibility for architecture, configuration, and optimization of Google Cloud, Salesforce instances, and Airtable systems across the organizationManage system integrations, data flows, and API connections between platformsOversee user access management, security configurations, and compliance settingsDirect optimization of systems for organizational efficiency and user adoptionTechnology Team Leadership:Lead, coach, mentor, and directly develop core technology team members with hands-on involvement in:Infrastructure operations and platform administrationGoogle, Salesforce, and Airtable administration and optimizationCybersecurity implementation and incident responseData management, integration, and analytics capabilitiesEmerging technology adoption and implementationContinuous professional development and succession planningDevelop and implement comprehensive data strategy aligned with organizational objectivesCreate and execute data implementation plans with clear timelines, deliverables, and direct oversightEstablish governance processes that optimize data value for decision-makingActively collaborate with academic leads and R&D teams to leverage data as a strategic assetEnsure data quality, accessibility, compliance, and security across all organizational systemsCybersecurity & IT Risk ManagementOwn and manage comprehensive IT risk across the global organization with direct responsibility for:Conducting regular risk assessments across all technology systems, infrastructure, and platformsIdentifying, analyzing, and prioritizing risks based on organizational impact and likelihoodDeveloping and implementing risk mitigation strategies and remediation plansMonitoring risk exposure and reporting to executive leadership and governance bodiesManaging vendor risk and third-party technology partner security assessmentsSecurity Policy & Standards:Develop, implement, and enforce organization-wide security policies, procedures,



and standards ensuring compliance with industry best practices and regulatory requirements; conduct regular security audits and compliance reviewsEnterprise Cybersecurity Strategy:Design and maintain effective enterprise-wide information security strategy and programs including:Threat detection and incident response protocolsSecurity awareness training and user education programsVulnerability management and patch management processesAccess control and identity management systemsData protection and encryption standardsHands-On Security Operations:Actively oversee security operations including incident response, threat monitoring, and crisis management; maintain direct engagement with security team and external security partnersStakeholder Relationship & Advisory ServicesCross-CDL Site Stakeholder Leadership:Build and maintain strong, collaborative relationships with diverse stakeholder groups across all CDL sites including:Executive leadership at each CDL institutionTechnology teams and IT departments across sitesAcademic and research leadership groupsOperations and business management teamsBoard members and governance committeesOrganizational Scaling & Digital Transformation:Provide strategic and hands-on consultation on how the organization can scale effectively using technology, data, and digital infrastructure as key competitive and operational advantages; directly support implementation of digital transformation initiativesTechnology Architecture & Advisory:Consult with business and operational infrastructure teams on new and existing technologiesRecommend appropriate architectures, practices, and procedures for a tech stack supporting multiple universities globallyAdvise on technology investments, vendor partnerships, and implementation approaches with direct oversight of key implementationsEnsure alignment between technology decisions and organizational strategy across all sitesBusiness Technology Planning:Develop comprehensive business technology planning and roadmap aligned with each CDL site’s needsCommunicate technology landscape, capabilities, and future vision to diverse stakeholder groupsDevelop strategic recommendations for system optimization, modernization, and integrationBalance innovation, user needs, and organizational capability across global operationsRequired QualificationsEducation:Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field; Master’s degree preferredExperience:Minimum 12-15 years of progressive information technology leadership and operations experienceMinimum 5+ years in senior-level or equivalent technology role with hands-on operational responsibilityDemonstrated expertise managing IT risk across complex, multi-regional organizations with some experience in working with or supporting higher education institutions and government.Experience managing technology functions across multiple organizations or geographic regionsDemonstrated success building and scaling technology teams from the ground upTechnical Expertise:Deep hands-on knowledge of Google Cloud Platform, Google Workspace, and Google services administrationDemonstrated expertise with Salesforce platform administration, configuration, and optimizationStrong knowledge of Airtable database design, automation, and integrationStrong cybersecurity background including hands-on risk assessment, compliance, security operations, and incident responseUnderstanding of technology architectures suitable for academic and research environmentsExperience with data governance frameworks, analytics platforms,



and data integrationKnowledge of IT risk management frameworks and methodologiesLeadership & Relationship Management:Demonstrated ability to build strong relationships with diverse stakeholder groups including executives, boards, academics, and operational teamsProven ability to communicate effectively with both technical and non-technical audiencesProven ability to develop and execute technology strategy aligned with business objectivesExperience as a trusted advisor to executives and boardsDemonstrated ability to lead organizational change and digital transformation initiativesStrong interpersonal skills and ability to work effectively across geographic and cultural boundariesPreferred QualificationsAdvanced degree (MBA, MPA, or specialized technology certification)CISSP, CISM, or equivalent advanced cybersecurity certificationGoogle Cloud certifications (Cloud Architect, Cloud Security Engineer, or similar)Salesforce Administrator or Architect certificationsBoard-level presentation and advisory experienceExperience with organizational scaling in startup or growth-stage environmentsPrevious involvement in thought leadership initiatives or speaking engagementsExperience advising on technology for research and academic institutionsTrack record of successful large-scale technology implementations and integrationsConsulting or professional services backgroundExperience managing distributed technology teams across multiple geographic locationsCore CompetenciesStrategic Vision & Execution: Ability to develop transparent technology strategy and roadmap while maintaining hands-on involvement in execution and implementationLeadership Excellence: Demonstrated ability to inspire, develop, and retain high-performing technology teams; lead by example with hands-on technical involvementRelationship Building: Exceptional ability to build trust and collaborate with diverse stakeholder groups including executives, academics, boards, and global teamsRisk Management: Proactive and comprehensive approach to identifying, assessing, and mitigating technology and cybersecurity risks across global operationsTechnical Depth: Deep technical expertise in core platforms and infrastructure with ability to hands-on troubleshoot and optimize systemsChange Management: Ability to navigate and lead organizational change initiatives effectively while managing diverse perspectivesCommunication: Clear and compelling communication with diverse stakeholder groups; ability to translate complex technical concepts for non-technical audiencesDecision-Making: Sound judgment in making complex technology and business decisions with ability to balance risk, innovation, and organizational needsGlobal Perspective: Understanding of global operations, cultural sensitivity, and ability to manage distributed teams across time zones and regionsWorking ConditionsFlexible work arrangement with collaboration between remote and on-site workAvailability for occasional evening meetings and calls to accommodate different time zones and global stakeholder engagementConsistent engagement with academic, research, and operational partners across CDL sitesActive participation in program delivery, strategic planning, and hands‑on technology implementation and supportPotential for travel required to support multiple academic institutions and CDL sites globallyApplication ProcessAt Creative Destruction Lab, we engage skilled individuals regardless of race, religion, colour, national origin, sex, disability, age, sexual orientation, and other protected statuses in keeping with human rights legislation. We are a diverse mix of talented professionals who want to do their best work. We pride ourselves on bringing the best talent to work for our clients, and we know our company runs on the hard work and dedication of our passionate and dedicated staff. Please notify us anytime during the hiring process if you require accommodation, and we will work with you to provide a suitable accommodation solution.#J-18808-Ljbffr

📌 Senior Director, Information Technology (Winnipeg)
🏢 Creative Destruction Lab
📍 Winnipeg