Step into the Customer Experience Manager role at Indigo in the Edmonton Area, focusing on delivering exceptional customer service and driving omni-channel sales. This full-time position is integral to store success.As a Customer Experience Manager, you will guide a team dedicated to providing intuitive recommendations and fostering a positive shopping workplace. You'll analyze sales data to identify improvement opportunities and execute strategic sales initiatives, ensuring a seamless experience for every customer.Key Responsibilities:Inspire a team to deliver top-notch customer serviceReview sales performance and craft improvement strategiesEnsure customer advocacy in all decisionsUtilize technology to enhance omni-channel salesLead customer-focused national and local eventsRequirements:2-3 years of retail management experienceExcellent leadership and feedback skillsFlexible availability, including evenings and weekendsCapacity to lift and manage heavier itemsPreferred college education or equivalent work backgroundDrive unmatched customer satisfaction and team excellence at Indigo, where your leadership will inspire change.
📌 Edmonton Customer Experience Manager Role
🏢 Indigo-Books-
📍 Edmonton
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