Bilingual Client Support Representative (Toronto)

Bilingual Client Support Representative (Toronto)

16 Oct
|
Foresters Financial
|
Toronto

16 Oct

Foresters Financial

Toronto

Begin your journey with Foresters Financial as a Bilingual Client Support Representative. This hybrid role focuses on delivering exceptional service in both English and French while managing inbound inquiries.In this role, your 3-5 years of experience in customer service will help you create positive customer interactions. You will engage with clients over the phone, listening actively and empathizing with their needs. Working across various departments, you'll address inquiries and promote the advantages of Foresters membership effectively.Key Responsibilities:Respond to inbound customer service-related callsFollow up with clients as necessary to ensure satisfactionMaintain empathy while addressing customer concernsCollaborate with departments to solve client issuesPromote valuable benefits of Foresters membershipRequirements:3-5 years in a customer service role requiredFluent in English and French, spoken and writtenAbility to manage tight deadlines effectivelyStrong analytical and technical skills neededCollege Diploma or University Degree is a plusFoster robust client connections through your bilingual skills and dedicated service at Foresters Financial.

📌 Bilingual Client Support Representative (Toronto)
🏢 Foresters Financial
📍 Toronto

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