- Sr Solutions Designer CRMOrganization: Health Services ClustersMinistry: Ministry of Public and Business Service Delivery and ProcurementDescriptionNOTE:DeliverableEnsure Accessibility standards are met (AODA)Design of hosting technology solutions based on the client's service specifications, standards, policies, best practicesPlanning, implementing and supporting complex CRM systemsDocumenting processes and technical designs and updating build booksConfigurating and integrating Salesforce with other applications using web services or other mechanismsEnsure development of application solution is implemented and in accordance with the business requirementsDesigning, developing, and implementing web applications that work across modern browsers and various platforms and mobile devicesConducting research and assessment of options for technical design issuesContributing to design/development project plans, including work breakdown and resources estimatesEnsure unit testing meets expected functionality requirementsSupport User acceptance testing, defect managementEnsuring compliance with architecture framework and system standards, and Agile Development MethodologyLeading-edge technologies, design criteria including usability, security, and privacy for web and mobile applicationsKnowledge transfer and documentation as prescribed by the Project Manager and ManagerDeveloping and maintaining system design models, program codes, technical documentation, and specificationsEnsure development of application solution is implemented and in accordance with the business requirements.Skills: Experience and Skill Set RequirementsPublic Sector Experience5+ years of experience working in the healthcare industry, specifically in maintaining and supporting systems such as Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and Ontario Healthcare Reporting Standards (OHRS)



compliantKnowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health information, preferred5%Salesforce Experience5+ years of experience (including recent experience) solutioning and hands-on configuring in SalesforceSalesforce Certified Platform Developer ISalesforce Certified OmniStudio DeveloperSalesforce Certified Experience Cloud ConsultantSalesforce Certified Administrator3+ years experience with LWCSalesforce Dynamic Forms.30%Design, Analysis, Development and ConfigurationDemonstrated experience supporting, developing, maintaining, and configurating Salesforce solutionsHands-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environmentsDemonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanismsDemonstrated experience designing and supporting the development of prototypes and proof of conceptsDemonstrated experience conducting root cause analysis to troubleshoot and resolve defects/incidents resolve issuesDemonstrated experience documenting build books, working with staff on actual implementation document performance measures of the current environmentsExperience conducting fit/gap analysis between high-level requirements and Salesforce Public Sector capabilitiesExperience conducting diagnostics and determining methods to help incident managementExperience implementing AODA compliant solutionsExperience with Vlocity platform capabilities, including FlexCards, DataRaptors, Integration Procedures, Calculation Matrices and Procedures, OmniScripts, Vlocity Data Model, and Salesforce.Com Lightning Web Components (LWC)Experience on Integration:



Salesforce with Internal ApplicationsShould have clear understanding on Security settings, governor limits, platform limitationsGood experience in implementing Continuous Integration/Continuous Delivery (CI/CD) preferably worked in Salesforce implementation projectShould be comfortable working in Agile – epics, user stories, features, story points, etc.Knowledge on MuleSoft is a plus.35%Management and Communication SkillsStrong verbal and written communication skillsStrong interpersonal and negotiation skillsStrong consulting skills to engage with all stakeholdersDemonstrated experience monitoring progress, resolving problems and reporting regularly to business and I&IT management decision-makersDemonstrated experience developing and/or supporting the development of training and communication materials in support of large system implementationsDemonstrated team player with a track record for meeting deadlines15%Analytical and Problem-Solving SkillsExcellent analytical, problem-solving, and decision-making skillsProven and demonstrable troubleshooting and analytical experienceDemonstrated experience in analyzing and resolving any problems, issues, or concerns with systems applications, hardware, software, or telecommunicationsExperience with providing application fixes to support the user acceptance testing and deployment activitiesA motivated, flexible, detail-oriented, and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlinesTesting and deployment activities.15%MUST HAVES:Demonstrated Hands On - experience designing, supporting, developing, maintaining, and configurating Salesforce solutionsSalesforce Certified Experience Cloud ConsultantExperience with Vlocity platform capabilities, including FlexCards, DataRaptors, Integration Procedures, Calculation Matrices and Procedures, OmniScripts, Vlocity Data Model, and Salesforce.Com Lightning Web Components (LWC)Salesforce Dynamic Forms.Experience implementing AODA compliant solution

📌 Expert Salesforce Developer For Marketing Cloud (Toronto)
🏢 Analyst Technical Solutions
📍 Toronto