Become a key player at Omnify as Customer Account Manager, overseeing account management and project coordination. This role emphasizes relationship building, quotations, and effective issue resolution. Located in Markham Outer Southwest, you'll serve as the primary contact for customer accounts.
Engage with clients by managing quotations, orders, and technical coordination, ensuring needs are met proactively. Your expertise will drive long-term relationships and repeat business based on trust and clear communication. Key Responsibilities:
- Manage customer inquiries and quotations efficiently
- Coordinate order processes with internal teams
- Track project milestones and customer deadlines
- Provide technical guidance and support to clients
- Collaborate across functions to enhance service delivery Requirements:
- Experience in pricing, account management, or project coordination
- Robust understanding of pricing strategies and vendor relations
- Ability to interpret technical drawings and specifications
- Proven communication skills in complex environments
- Proficiency with ERP and CRM systems Leverage your skills in account management and project coordination to foster customer success at Omnify.