Become a pivotal part of Mini Mall Storage Properties as a Customer Care Specialist, providing exceptional service through various communication channels. Grow with a team dedicated to redefining the self-storage experience. As a Customer Care Specialist, you'll be on the front lines, responding to inbound customer inquiries via phone, email, chat, or social media.

This role requires a proactive approach to sales, tailored communication, and adept problem-solving skills to facilitate rental and sales completions. Join a team that prides itself on delivering superior customer experiences while upholding high standards of service. Key Responsibilities:

- Turn inbound calls into completed sales or rentals
- Manage customer inquiries with effective communication




- Process payments and resolve concerns promptly
- Collaborate with field staff for effective issue resolution
- Utilize active listening to create positive customer experiences Requirements:
- Availability during operating hours of 7:00 AM–8:00 PM
- Proven sales closing skills in a call center setting
- Strong objection-handling and multitasking abilities
- Familiarity with Microsoft Office Suite
- Bilingual candidates are an asset Embrace an opportunity to make a significant impact at Mini Mall Storage by delivering extraordinary customer service.

📌 Customer Care Specialist at Mini Mall Storage (Calgary)
🏢 Mini Mall Storage Properties
📍 Calgary