Elevate customer relations as a Strategic Customer Coordinator with Sunbelt Rentals. This pivotal role focuses on exceptional service in construction equipment rentals while enhancing client satisfaction. As a Strategic Customer Coordinator, you will serve as the primary contact for strategic clients, ensuring quick and efficient responses to inquiries.
Your responsibilities will include addressing complaints, coordinating equipment sourcing, and managing account maintenance tasks. Bring your customer service expertise to help Sunbelt Rentals maintain its reputation for reliability and professionalism. Key Responsibilities:
- Provide exemplary customer service to strategic clients
- Respond swiftly to inquiries via phone, email, or chat
- Handle complaints professionally and resolve issues
- Source equipment and manage customer orders efficiently
- Maintain CRM records and enhance follow-up strategies Requirements:
- Previous customer service experience required
- Preferred experience in construction or equipment rental
- Knowledge of Wynne software is an asset
- Robust communication and interpersonal skills
- Ability to manage multiple priorities effectively Utilize your customer service skills at Sunbelt Rentals to meet diverse needs in the equipment rental industry.