Pursue a role as a NEXIA Support and Maintenance Specialist. Focus on delivering high-quality customer support and system updates for NEXIA installations in a full time capacity.You will oversee day-to-day operational support, ensuring the satisfaction and uptime of client systems. Your responsibilities will include troubleshooting technical issues, managing software updates, and fostering clear communication with clients about their support status. This position is pivotal for maintaining compliance with cybersecurity and service transparency.Key Responsibilities:Resolve technical issues according to service levelsDocument all interactions and resolutions thoroughlyConduct regular system health checks and backupsCommunicate clearly with clients about support statusManage software installation and validationRequirements:2–5 years in technical support or related fieldStrong understanding of industrial automation systemsProficiency with SQL and troubleshooting databasesExperience with data integration methods is preferredExcellent multitasking and communication abilitiesLeverage your skills in technical support to improve customer interactions and maintain high satisfaction levels through effective service management.

📌 Nexia Support And Maintenance Specialist (Cambridge)
🏢 Humi
📍 Cambridge