About Jukebox

Jukebox is a global online printing company dedicated to delivering top-quality printing and exceptional customer service. Our teams in Vancouver and Toronto serve customers around the world with a positive, collaborative spirit. We’re looking for team members who are passionate, proactive, and excited to grow with us.

What This Role is For

Pushing industry boundaries, Jukebox is a customer-first company offering beautifully crafted print products with unbeatable service. We are looking for an experienced Customer Service Representative to join our Vancouver team. The ideal candidate needs to be a skillful communicator and problem solver with vast knowledge of the print industry.

What You'll Do

- Assist customers in person and through phone, email, and online chat
- Work closely with internal teams to ensure a smooth customer experience
- Respond to order, product, and service inquiries accurately and efficiently
- Stay current on Jukebox products, services, and processes
- Provide friendly,



skilled support in our front reception and digital channels

What We're Looking For

- Strong attention to detail
- Excellent organization and time management skills
- Ability to work independently and follow through on tasks
- Outgoing personality with a customer focused mindset
- Clear and professional written and verbal communication in English

What You Need

- Minimum 3 years of customer support experience in a call centre, hospitality, retail, or similar role
- At least 1 year of experience in print or graphic communications

Bonus

- Working knowledge of Adobe Creative Suite including InDesign, Illustrator, and Photoshop
- Post secondary education or equivalent experience

Work Schedule:

Full time position with flexible availability including weekdays, evenings, and weekends.

Company Benefits

- Company events
- Dental care
- Vision care
- Extended health care
- Paid time off

📌 Customer Service Representative (Richmond)
🏢 JUKEBOX PRINT
📍 Richmond