Customer Service Supervisor Medical Equipment (Montreal)

Customer Service Supervisor Medical Equipment (Montreal)

16 Oct
|
Fundica
|
Montreal

16 Oct

Fundica

Montreal

Fundica is an award winning, AI-powered funding workflow platform licensed to financial institutions, governments, and advisors across North America.

Using

Fundica, these organizations help businesses easily identify and apply for the most relevant funding while making these organizations next generation, one-stop funding destinations. We are looking for a motivated, proactive, early-career professional to own the day-to-day relationship with our clients. You will listen to our clients, manage onboarding and training, and then drive customer satisfaction, retention, and long-term growth.

You will work alongside the President, business development, marketing, product, software development, and funding analyst team. You will support our growth in both the US and Canada by keeping clients happy and spotting opportunities early. This position is funded through the Youth Employment Program.





A post-secondary graduate # A Canadian citizen or permanent resident # A first-time participant in the Youth Employment Program Lead onboarding and training for recent clients so implementation goes smoothly and adoption lasts Work with sales, marketing, and product to improve retention across the customer journey Log client activity, follow-ups, and leads in our CRM Support product demos and presentations led by the business development team Help research and attend industry events and webinars Post-secondary degree or diploma with a robust grasp of technology Up to 2 years in customer success, sales, or another customer-facing role (internships, co-ops, and part-time work count) Bilingual, with strong oral and written communication Work from our downtown office in Montreal (Peel Metro) Meet influencers in the tech community and expand your personal network Enjoy a kitchen stocked with healthy snacks and beverages We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees.

📌 Customer Service Supervisor Medical Equipment (Montreal)
🏢 Fundica
📍 Montreal

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