Elevate customer relations with LBMX as a Customer Success Specialist. Engage clients, analyze needs, and ensure exceptional experiences in a collaborative environment, remote or onsite. At LBMX, a reputable SaaS company in London, Ontario, the Customer Success Specialist focuses on nurturing client relationships within the Supply Cloud network.

This role requires robust communication and analytical skills, fostering engagement to maximize client investments. Your contributions are vital as you aim to enhance customer satisfaction and retention. Key Responsibilities:

- Identify decision-makers at partner organizations
- Lead customer meetings for updates and requirements
- Uncover unrealized opportunities for clients
- Analyze trading partner data and develop presentations
- Act as an advocate, managing customer issues proactively Requirements:
- Strong verbal communication and relationship-building skills
- Experience in onboarding and issue resolution
- Detail-oriented with problem-solving abilities
- Proficient in Microsoft Office suite
- Self-motivated with a proven independent work record Deliver exceptional client engagement through your customer advocacy and analytical skills at LBMX's dynamic team.

📌 Customer Success Specialist at LBMX (London)
🏢 LBMX
📍 London