For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company.

Global

Relay is a career-building company. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. We are looking for a tech-savvy, detail-oriented individual to join our Data Services team as a Data Services Specialist.

As the Data Services Specialist, you will support our Client Services team to complement and facilitate data management requests and perform technical tasks that promote the daily processes and business operations of the Data Services team. someone who enjoys learning, building relationships, and possesses good business acumen. The role may require you to work on statutory holidays. Additionally, we are looking for someone who is able and willing to work on the weekends in lieu of weekdays (example: Sunday - Thursday).





Provide exceptional service to both external and internal customers while maintaining department SLAs Transfer data across multiple environments Perform CRM record maintenance and updates Demonstrate ability to communicate effectively with both technical and non-technical individuals Research and document technical information on an ad-hoc basis Present solutions for our customers’ needs based on Global Relay’s policies, procedures and technologies Post-secondary diploma/certificate, or relevant work experience Technical/desktop troubleshooting skills, and computer proficiency required Understands importance of quality control, information integrity, completeness and accuracy of data Ability to write and speak English fluently, and possess excellent interpersonal and communication skills Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook) Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities Goal oriented self-starter who can work independently and reliably with minimal supervision Demonstrates technical aptitude and an appetite for continuous learning We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health perks program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure.

Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team! 45,000 - $60,000 CAD You’ll receive the mentoring, coaching, and support you need to reach your career goals.

Global

Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

📌 Data Services Specialist Weekend Shift (Vancouver)
🏢 Global Relay
📍 Vancouver