Elevate customer engagement as a Retail Experience Lead. You'll oversee store operations, staff supervision, and provide exceptional customer service in this essential role.As a Retail Experience Lead, you will handle opening and closing duties, manage daily operations, and guide your team to deliver outstanding service. Your strong knowledge of retail sales principles will help maintain store appearance and product presentation, ensuring compliance with company standards. You'll also be responsible for cash management and addressing escalated customer complaints.Key Responsibilities:Open and close the retail store, managing alarm systemsGreet customers, modeling exemplary behavior for the teamDeliver high-quality customer service and build relationshipsAssist in onboarding and training current team membersMove swiftly to address and resolve customer complaintsRequirements:2 years of retail experience requiredHigh school diploma or GED necessaryStrong customer service and troubleshooting skillsClear criminal record requiredProvincial Cannabis Certification essentialContribute to a culture of high customer service standards and team motivation in this impactful Retail Experience Lead role.

📌 Retail Experience Lead (Varennes)
🏢 Dream Cannabis
📍 Varennes