About the Role Employment type: Full-Time, PermanentReports to: Director, EngineeringAs a Manager, Software Development at PayByPhone, your primary focus is leading and supporting your team of creators to deliver a world-class experience based on our PayByPhone platform. You won’t be primarily hands-on and writing code - instead, you’ll bring your technical background and desire to understand the technical aspects of the product to help remove any blockers and continue to grow and scale your team. You’ll be an excellent recruiter, a highly skilled communicator, a excellent issue resolver, and an organizer of your people.Key ResponsibilitiesPlan, release, and schedule development, working closely with Product Management to determine scope and ensure that features meet requirementsProvide estimates and initial assessment for proposed development tasksTrack and report progress of the project against key milestones and keep feature stakeholders updated ensuring on-time and high-quality delivery of the projectCoordinate cross functionally across various teams/organizations both internal and external driving product development effortsManage (delegate where appropriate) the team’s backlog, triaging new tickets including defects, ensuring the quality of requirements and acceptance criteria meets company guidelinesServe as the team’s Scrum Master (delegate where appropriate), breaking down roadblocks as well as managing communications with stakeholders and dependent teamsBe accountable for outcome of all technical design and architecture discussions within the team. Balance team/service needs with the development of the platform as a whole and time-critical business needsBe accountable for ensuring the team’s software and technology adheres to development and operational and budget guidelinesOwn, operate, and maintain your team’s services and institute/maintain a rotating on-call incident escalation and response processCreate a culture of continuous improvementSource,



interview, and close technology candidates.Update and improve the software development onboarding process and documentation.Create a continuous performance culture to establish growth and development of team members by holding regular 1-on-1s, conducting performance & development reviews, setting objectives, and providing valuable feedback to team membersEnable and empower people to do their best work in an environment that encourages collaboration and innovation and fosters growthKeep up-to-date with the latest trends and technologies in the space in order to ensure that best practices for quality software development and testing methodologies are followedYou must maintain a personal data plan to fulfill your responsibilities for on-call support.Key Requirements Essential Knowledge, Skills, and Experience Demonstrated experience / projectsInvolved in the inception, design, development, and operation of a SaaS service or significant subcomponentCan quickly become productive in an unfamiliar platform, given appropriate historical guidanceTechnical / Hard SkillsExperience as a software development manager or a software team leader in an Agile development environment.Experience working in a global SaaS organization including understanding of the architectural conceptsExperience working with a team on legacy code and improving it in-place or with a greenfield replacementPast experience as a developerAble to capture requirements and write high quality acceptance criteriaA deep understanding of a production environment for a team's applications,



technology and their collaboratorsService-level design and documentationPeople Management experienceExperience leading a team of creators who focus on building core technology featuresWorking with cross-functional teams to deliver complex featuresExcellent people management skills including experience of appraisals, objective setting and the ability to work with Talent Acquisition to hire and grow a talented team of engineersYears of Experience7+ or more years of industry experienceRelevant industry experience and/or a degree in Computer Science/EquivalentWhat We Offer Compensation:The expected salary range for this role is$160,000 – $170,000 CAD. Final compensation will be based on factors such as experience, skills, qualifications, and internal equity.Vacation:All permanent full-time employees start with4 weeks of vacationper year.Personal Days:We provide5 personal days annually, in addition to paid sick days, to support flexibility and work-life balance.Comprehensive medical & dental coverage:Available to all permanent full-time employees onDay 1, with no waiting period.Employee Assistance Program (EAP):Access to confidential support services and resources for you and your family.Career Growth & Learning Support:Opportunities for professional development, continuous learning, and career progression.Equal Employment Opportunity We’re also committed to fostering a diverse and representative workforce and an inclusive environment where everyone is treated with respect and fairness. We do not tolerate discrimination or harassment in our workplace or throughout our hiring process. Our hiring decisions are grounded in business needs, role requirements, and individual qualifications — ensuring we reflect the talent and communities we serve.PayByPhone is committed to providing accommodation throughout the recruitment process. If you require accommodation, please reach out to us at #J-18808-Ljbffr

📌 Manager, Software Development (Data Team) - C$160,000 - C$170,000 A Year (Vancouver)
🏢 PayByPhone
📍 Vancouver