Branch AdministratorLocation: Langford & Duncan, BCEmployment Type: Full-Time, PermanentSchedule: Monday to Friday, 8:00 AM to 4:30 PMWork Arrangement: OnsiteCompensation: $28.00 to $30.00 per hourAbout the OpportunityWe are seeking a detail-oriented and customer-focused Branch Administrator to support our Langford and Duncan locations. This entry-level administrative role is ideal for someone who enjoys working in a fast-paced office environment and takes pride in providing exceptional customer service and administrative support.As the first point of contact for customers, vendors, and dealership personnel, you will play a key role in ensuring branch operations run efficiently. The successful candidate will possess excellent communication skills, strong organizational abilities, and a proactive approach to supporting multiple departments.Key ResponsibilitiesFront Desk & ReceptionOperate the dealership switchboard and manage incoming calls through the Zoom phone system.Welcome customers and visitors, answer general inquiries, and direct them to the appropriate personnel.Open, sort, and distribute incoming mail and prepare outgoing mail.Receive and distribute incoming faxes and courier deliveries.Coordinate courier services for incoming and outgoing shipments.Order and maintain office supplies on a regular basis.Post holiday hour signage as required.Act as the primary contact for building and maintenance vendors, including janitorial, landscaping, coffee services,



and security providers.Communicate urgent facility issues to management and maintain accurate contractor contact lists.Administrative SupportSupport various departments with administrative duties, including:Parts & ServiceFiling, scanning, and document management.Data entry and customer correspondence by mail or email.Accounts PayableFiling and scanning documents.Entering debit and credit memos into internal systems.Accounts ReceivableProcessing customer payments for walk-in transactions and phone payments.Ensuring payment documentation is completed accurately and in accordance with company procedures.General AdministrationProvide additional administrative support and complete other duties as assigned.Operational & Elite SupportSupport dealership 5S and continuous improvement initiatives.Complete daily operational tasks and maintain workplace standards.Ensure reception and customer lounge areas remain clean, organized, and welcoming.Maintain customer amenities such as coffee and refreshments.Participate in ongoing training programs and support branch initiatives.QualificationsRequiredHigh school diploma or equivalent.1 to 2 years of experience in an administrative, receptionist, customer service, or office support role.Professional telephone etiquette and excellent interpersonal skills.Proficiency with Microsoft Office,



including Word and Outlook.Strong organizational skills and attention to detail.Ability to prioritize tasks and multitask effectively in a busy office environment.Reliable, punctual, and capable of handling confidential information with discretion.Familiarity with general office equipment, including scanners, copiers, fax machines, and postage systems.AssetsExperience using Microsoft Excel.Experience with Zoom Phone or other business communication platforms.Previous experience in a dealership, service, or industrial setting.Working ConditionsPrimarily sedentary office work.Indoor work workplace.Minimal noise level.Occasional lifting of light office materials.What We're Looking ForThe ideal candidate is:Friendly and professionalCustomer-service drivenOrganized and detail-orientedComfortable working independently and collaborativelyAdaptable and eager to learnCommitted to delivering excellent support to customers and internal teamsCompensation & BenefitsCompetitive hourly wage of $28.00 to $30.00 per hour, based on experience and qualifications.Work-Life Balance: Enjoy our accrued vacation time allotment.Comprehensive Benefits: Benefit from company-paid extended health coverage, basic life insurance, disability support, and wellness programs.Financial Security: Plan for the future with employer matching RRSPsInvestment in Growth:Opportunities to develop administrative and operational skills within a growing organization.Stable Monday to Friday schedule.Professional and supportive team workplace.

📌 Branch Administrator, Langford, Bc (Victoria)
🏢 Velocity Vehicle Group
📍 Victoria