Enhance your IT skills with ManagePoint Technologies as an IT Support Specialist. Tackle client issues, provide technical support, and support project implementations in a energetic startup environment. This role involves managing Service Desk calls, triaging, resolving, or escalating client inquiries. You will visit client sites for hands-on service, focusing on IT infrastructure, process improvements, and security projects. Your work will directly impact client satisfaction and technology deployment. Key Responsibilities:
- Handle Service Desk calls with efficiency
- Triaging and categorizing client issues as needed
- Assist in on-site client service and implementation
- Support IT infrastructure builds and security projects
- Participate in budgeting discussions for IT needs Requirements:
- Quick problem-solving skills in IT
- Proficient in Windows, Linux, and Mac OS
- Customer service-oriented with strong empathy
- Knowledge of encryption and multi-factor authentication
- G License and reliable transportation for client visits Leverage your IT expertise to provide exceptional support at ManagePoint Technologies. #J-18808-Ljbffr

📌 It Support Specialist At Managepoint Technologies (London)
🏢 Rippling
📍 London