Elevate customer experiences at TransUnion as a Consumer Operations Support Specialist. This hybrid role combines virtual work with in-office collaboration to manage onboarding and operational needs.Join the Canada Enablement Team responsible for customer enablement codes. This role requires a solid foundation in customer service and operations, particularly in the Financial Services industry. You will manage complex inquiries and drive issues to resolution while prioritizing workflow effectively.Key Responsibilities:Manage customer onboarding, implementation, and maintenance activitiesCoordinate internal and external stakeholder communicationsReview and prioritize ticket queues while meeting SLAsConduct process training for team members and recent hiresImplement process enhancements by analyzing operational trendsRequirements:4-6 years of experience in customer service or operationsFamiliarity with Salesforce and data analysisAdvanced knowledge of onboarding and support processesStrong analytical and problem-solving skillsFrench fluency is an assetDrive customer satisfaction and operational excellence with your expertise at TransUnion.