Job OverviewThe Retail GOH Supervisor will provide effective leadership in a fast-paced, time-sensitive operation to oversee all day-to-day operational tasks associated with retail distribution. This position will ensure that all departmental key metrics and goals are met, support company policies, procedures, and safety while creating an inclusive high-performance culture and delivering a seamless omni-channel experience to customers.Key AccountabilitiesResponsibilities include, but are not limited to:Assist management in overseeing overall accountability and responsibilities for aspects of retail store distribution operations such as production, facilities, systems, logistics, materials, health and safety, and employment functions.Supervise and oversee day-to-day retail store distribution operations within the Distribution Center, including special projects.Assist with planning staffing, supply, and equipment needs based on forecasted volumes.Provide daily guidance and hands‑on leadership of retail store distribution operations to ensure daily workload is completed in a timely and efficient manner.Monitor put‑away activities to ensure all retail store orders are fulfilled in compliance with business requirements, on schedule, and within budget guidelines.Minimize aging outbound product and promptly resolve issues to maximize inventory accuracy and availability for picking, while reducing retail store distribution order fulfillment time.Ensure all retail store distribution orders are fulfilled within expected time frames, overseeing all steps from product receipt, to put‑away, to picking, to sorting, to aggregation, to packing for shipment, and follow up on exceptions.Provide a friendly leadership style to train, inspire, and motivate team members to achieve desired results in productivity, teamwork, quality, safety, and job knowledge.Support and maintain all levels of Management Operating System (MOS) to include Continuous Improvement methods.Identify, plan,



and coordinate daily activities of retail store distribution operations and assign work to direct reports.Investigate, analyze, and provide recommendations related to retail store distribution operations to ensure efficiency and effectiveness of the department’s operations.Ensure accurate and rapid movement and processing of merchandise.Manage scheduling, timecard adjustments for payroll, and financial reporting for the retail distribution operations and prepare production reports.Maintain a professional relationship with customers, vendors, and stores while ensuring prompt and courteous customer service.Provide proper follow‑through of all procedures and processes related to retail store distribution while maintaining a good flow of communication with management and all personnel.Manage personnel issues relating to retail store distribution operations and record the performance of employees while maintaining a friendly and positive attitude.Help maintain and promote positive employee relations and morale whenever possible by practicing good servant leadership principles to promote teamwork.Document, track, and maintain employee performance. Conduct employee performance evaluations.Participate in the recruitment process of hiring new employees and conduct ongoing training of temporary associates.Participate in and enforce compliance with all safety policies and procedures.Skills & ExperienceHigh School Diploma or equivalent required; college degree preferred.Minimum three (3) years of direct experience managing a large team (25–50) in a production, assembly, or fast‑paced,



high‑volume distribution center environment.Hands‑on leadership and managerial skills with solid people skills.Experience in process management, inventory control, and quality assurance in a production environment.Keyboard experience with warehouse management systems desirable.Proficient computer skills in Microsoft Office (Word, Excel, Outlook) and ability to learn proprietary programs.Excellent verbal and written communication skills with all levels of the organization.Highly motivated with strong initiative to resolve discrepancies quickly and meet deadlines.Analytical and critical thinking skills.Strong problem‑solving capabilities across all areas of responsibility.Good judgment and a common‑sense approach to business needs.Proven ability to build loyalty and trust with direct reports.Motivational skills to encourage a team‑oriented environment.Can‑do attitude with a sense of urgency and dedication to the success of the team.Effective time management and conflict management.Exceptional attention to detail, organization, multi‑tasking, and follow‑through skills.Qualified and positive attitude with high customer service standards.Dependable team player willing to work flexible schedule, including increased hours, weekends, holidays, and volume‑driven demands.Ability to work in a warehouse environment with physical demands such as standing, walking, lifting up to 50 pounds, and using material handling equipment and RF scanners.Reporting – Working RelationshipsReports to the GOH Sorter Management Team.Salary ranges from $48,693 to $64,948, which may increase to a maximum of $81,203 based on merit, length of service, and other factors.Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.#J-18808-Ljbffr

📌 Supervisor Distribution - $48,693 - $81,203 A Year (Winnipeg)
🏢 Tailored Brands
📍 Winnipeg