Enhance the relocation experience for Government of Canada transferees as a Bilingual Relocation Advisor at Sirva. You'll provide essential support and guidance to families navigating their transition. In this Level 1 role, you'll serve as the primary contact for transferees, managing communications via various channels. Your tasks will include providing assistance on benefits and entitlements, managing expenses, and conducting planning sessions to ensure a smooth relocation process. This position is well-suited for those with robust organizational skills and a customer service focus. Key Responsibilities:
- Provide relocation assistance via calls, emails, and chats
- Conduct planning sessions for different types of relocations
- Review and process expense claims for transferees
- Maintain detailed notes in relocation files
- Assist with various administrative support tasks Requirements:
- Bilingual proficiency is highly advantageous
- Strong communication skills across digital platforms
- Ability to manage multiple requests effectively
- Experience in fast-paced environments required
- Self-starter with initiative and judgment Contribute to the success of Sirva by delivering exceptional service during crucial transitions for relocating families. #J-18808-Ljbffr