Become a Business Systems Support Representative with Wajax and lead user assistance efforts for application systems. Utilize your troubleshooting skills and application knowledge.Wajax seeks a detail-oriented candidate for Business Systems support. Your primary duties will involve direct user support for inquiries related to applications such as Infor M3 ERP, emphasizing quality and efficiency in responses. You will collaborate with teams to escalate issues, develop training content, and ensure consistent communication.Key Responsibilities:Address and resolve business systems support requestsPrioritize user inquiries and provide effective solutionsDevelop and distribute communication materials for usersMaintain knowledgebase and training documentsProvide on-call support as neededRequirements:College diploma or university degree in IT or related field1-2 years experience in user supportBilingual in English and French preferredStrong working knowledge of ERP systemsExcellent communication and analytical skillsDrive improved user interaction through dedicated support while developing your career at Wajax.
📌 Business Systems Support Representative Wajax (Mississauga)
🏢 Wajax
📍 Mississauga
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