Join AVEVA as a Hybrid Tech Support Engineer based in Calgary, Alberta. This engaging entry-level position focuses on troubleshooting and resolving complex issues in industrial software.As a Technical Support Engineer, you will play a vital role in providing technical assistance related to our creative products. You will engage in problem-solving, actively collaborating with R&D and project delivery teams. This position promises personal and professional development while contributing to a company lauded for its commitment to diversity and sustainability.Key Responsibilities:Provide comprehensive support for technical product issuesConduct triage and analysis for complex challengesThoroughly document resolutions within the case management systemDevelop workarounds to maintain system availabilityGather and assess requirements for custom code changesRequirements:Ability to manage multiple tasks effectivelyStrong communication skills in EnglishSelf-motivated and eager to learnTeam collaboration skills for shared goalsKnowledge of software development and SQLBring your technical prowess and customer focus to AVEVA's support team, fostering solutions that matter.

📌 Hybrid Tech Support Engineer Role (Calgary)
🏢 AVEVA
📍 Calgary