Insight Global is seeking an experienced utility professional to independently manage complex customer and executive escalations in Vaughan, Ontario. You will review cases, determine root causes, coordinate corrective actions across multiple departments, obtain realistic timelines, and communicate effectively with customers and senior leadership.
The ideal candidate has solid utility industry knowledge, exceptional communication, sound judgment, and the ability to handle high-profile issues
📌 Executive Escalations Specialist (Vaughan)
🏢 Insight Global
📍 Vaughan
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