Ecommerce Manager (Markham)

Ecommerce Manager (Markham)

16 Oct
|
Midea Canada
|
Markham

16 Oct

Midea Canada

Markham

Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving the lives of consumers through cutting-edge, high-quality products. At MACC, we pride ourselves on fostering creativity and excellence in every aspect of our work.Position SummaryThe E-commerce Manager is responsible for the growth, profitability, and day-to-day execution of our Canadian e-commerce business across Amazon Vendor Central, third-party marketplaces, and direct-to-consumer (DTC) channels.This role translates commercial objectives into channel plans and coordinates their execution with local Sales, Product Management, Operations, Finance, Marketing, and Service teams, as well as the headquarters OEC team. The manager is accountable for sales and margin performance, forecasting, promotional planning, product availability, and channel execution, with Amazon Vendor Central as a core responsibility.Key ResponsibilitiesCommercial Planning & Performance ManagementDevelop and execute annual and quarterly e-commerce plans across Amazon, marketplaces, and DTC, including sales targets, product assortment, pricing, promotions, and channel investments.Own channel sales and margin targets, and track advertising, promotional funding, platform fees, returns, and other channel costs in partnership with Finance.Prepare and maintain sales forecasts with Sales, Product Management, Operations, and the headquarters operation team; identify risks and opportunities and drive corrective actions.Lead regular business reviews and translate performance insights into clear actions, owners,



and timelines.End-to-End Vendor Central Operations : Oversee the complete Amazon Vendor relationship, including purchase orders (POs), shipments, dispute management for chargebacks, and inventory health metrics (maintaining healthy in-stock rates while mitigating excess and aged inventory).Revenue, Forecast, & Budget Control : Drive revenue and profitability by aligning incoming PO fulfillment with planned demand forecasts, and strictly managing budgets for advertising and promotional funding expenses.Paid Advertising Strategy : Plan and manage Amazon advertising investments in partnership with Marketing, the headquarters ecommerce operation team, and external agencies, as applicable. Monitor campaign performance and optimize spend against sales, profitability, ROAS, and ACOS objectives.Cross-Functional & Global Collaboration : Partner closely with overseas HQ e-commerce teams and local departments—including logistics, finance, marketing, and after-sales to ensure seamless, synchronized daily operations.3. Marketplace Daily Operation ManagementLead day-to-day operations across alternative marketplaces (e.G., Walmart, Best Buy) to maintain optimal storefront performance, listing health, and high consumer satisfaction.Monitor key performance indicators (KPIs)—such as conversion rates, order defect rates, and customer feedback to ensure high seller ratings and compliance.Coordinate with overseas HQ e-commerce teams and local departments to synchronize new product launches, seasonal promotions, and flash sales across all marketplace platforms.Collaborate closely with Marketplace

📌 Ecommerce Manager (Markham)
🏢 Midea Canada
📍 Markham

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