Yotpo is leading the next era of trust and loyalty in e Commerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the e Commerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.We’re looking for our first Customer Success Manager dedicated to Yotpo Discover—a strategic, hands‑on operator who’s excited to help define what great looks like. This is a unique opportunity to join a current product at an early stage and build the Customer Success motion from the ground up. You’ll partner closely with Product and Sales while acting as a trusted advisor to e Commerce brands, helping them understand and improve how they appear across modern, AI-driven discovery experiences. The ideal candidate is someone with 3–5+ years of experience across Customer Success, SEO, or Growth,



with hands‑on SEO expertise and a track record of driving customer outcomes. You thrive in ambiguity and can translate technical concepts into clear, actionable business valueYou’ll own customer relationships end-to-end—from post-onboarding through renewal—while shaping playbooks, success frameworks, and feedback loops that will scale alongside Discover.About Yotpo DiscoverYotpo Discover helps e-commerce brands understand and improve how they appear across AI-driven discovery experiences, including search, AI answers, and shopping assistants. As discovery expands beyond traditional search, Discover gives SEO/AEO and e-commerce teams clear visibility into performance, gaps, and opportunities.What You Will DoOwn post-onboarding customer relationships through renewal, driving retention and expansion in close partnership with

📌 Upmarket Customer Success Manager, Discover (Toronto)
🏢 Blumberg Capital
📍 Toronto