Senior Program Director | Lead a Large-Scale e Commerce & Omnichannel Transformation for a Major Retail EnterpriseAgilus by Synergie is recruiting for a Senior Program Director in the retail industry in a hybrid work workplace in Mississauga, Ontario. We are seeking an accomplished Senior Program Director to lead a high-profile enterprise transformation spanning e Commerce, digital, omnichannel, store operations, fulfillment, merchandising, payments, customer experience, loyalty, and technology. This strategic leadership role requires a proven transformation executive capable of driving delivery across multiple workstreams, aligning executive stakeholders, and bringing structure and clarity to highly complex programs with significant business impact.Responsibilities Lead the overall delivery of a large-scale e Commerce and omnichannel transformation programDevelop and maintain an integrated roadmap across multiple business and technology workstreamsEstablish governance structures, decision-making frameworks, and program controlsCoordinate cross-functional teams spanning digital, operations, stores, fulfillment, merchandising, payments, loyalty, and customer experienceIdentify and mitigate program risks, dependencies, and delivery challengesDrive executive alignment and facilitate strategic decision-makingManage relationships with technology vendors, systems integrators, Saa S providers, and external partnersRequirements Significant experience leading enterprise e Commerce, digital transformation,



or omnichannel programsProven track record delivering large-scale retail, consumer, grocery, or high-volume operational transformation initiativesExperience leading cross-functional programs involving business, technology, product, operations, supply chain, and customer experience teamsStrong executive presence with demonstrated experience working directly with senior leadership and executive stakeholdersExpertise building integrated roadmaps, governance models, delivery frameworks, and critical path plansExperience intervening in complex programs with aggressive timelines, competing priorities, and significant delivery risksStrong understanding of digital commerce platforms, order management systems, fulfillment operations, payments, loyalty programs, identity management, and customer experience ecosystemsSoft skills Communicate complex ideas clearly and effectively to executive audiencesBuild trust and influence stakeholders across all levels of the organizationNavigate ambiguity and bring structure to highly complex transformation programsDrive alignment and consensus among diverse business and technology teamsWhat's in it for you: $120.00 - $150.00 hourlyLead a highly visible enterprise-wide transformation initiativeDrive strategic business, technology, and operational change across multiple functionsPartner directly with executive leadership and senior decision-makersManage complex, large-scale programs with meaningful organizational impactThis posting is for an active opening.#J-18808-Ljbffr

📌 Senior Program Director (Mississauga)
🏢 Agilus Work Solutions
📍 Mississauga