Enhance member experiences as a Member Service Specialist with FirstOntario. Deliver efficient transaction support while promoting additional services in this crucial role. In this member-focused role, your primary objective is to provide courteous transactional sales and service.

You'll assist members with their service needs, ensure goals set by the Branch Manager are met, and identify opportunities for cross-selling services. Your keen attention to detail will enhance overall member satisfaction in the branch. Key Responsibilities:

- Deliver effective transactional sales including deposits and withdrawals
- Engage members to enhance their services through cross-selling
- Provide accurate service for cheque cashing and card pinning
- Collaborate with team members to resolve member inquiries
- Assist in maintaining operational integrity and branch upkeep Requirements:
- Grade 12 education or equivalent
- Previous experience in cash handling or customer service
- Proficiency in MS Office preferred
- Above average communication skills
- Reliable internet access for remote shifts Become a valued member of FirstOntario, ensuring exceptional service and satisfaction for all members.

📌 FirstOntario Member Service Specialist (Canada)
🏢 Firstontario Credit Union
📍 Canada