DSV – Global Transport and Logistics DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process. Location: Innisfil Job Posting Title: Customer Service Agent Time Type: Full Time Compensation: Salary starting at $20.50, plus eligible advantages,



in accordance with experience and internal equity This posting is for an existing vacancy and not intended to create a talent pipeline OR This posting is to build a candidate pool for future vacancies in this role*** SUMMARY The Customer Service Agent is responsible for carrying out all customer service activities such as responding to inquiries, processing orders, and handling complaints, in a prompt courteous and effective manner. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to Customer inquiries, complaints, inventory status, status of orders, etc., in a prompt, courteous and effective manner Generate all related paperwork and necessary information required for customer work orders and checking all orders for special requests Examines records such as bills, computer printouts, bills of lading, and related documents and correspondence and Informs customer of shipping dates, anticipated delays and any additional information needed by customer using mail, e-mail or telephone. Collaborate closely with other departmental staff to coordinate

📌 Customer Service Agent (Innisfil)
🏢 DSV - Global Transport and Logistics
📍 Innisfil