Innovate banking at EQ as the Director of Direct-to-Consumer Banking. Oversee reverse mortgage services while leading strategic growth and fostering an exceptional customer experience.In this hybrid role, you’ll report to the VP, Decumulation and ensure the D2 C channel operates seamlessly. Your work will encompass strategy development, team leadership, and the enhancement of customer acquisition and retention efforts across multiple departments.Key Responsibilities:
- Direct strategy and operations for reverse mortgage offerings
- Manage marketing outreach and conversion initiatives
- Collaborate with cross-functional teams for superior performance
- Analyze growth metrics and optimize profitability
- Strengthen customer relationships and experienceRequirements:
- Significant experience in banking or Fin Tech leadership
- Expertise in marketing, customer experience, and operational strategies
- Solid understanding of reverse mortgage frameworks
- Proven track record of driving growth in financial services
- Exceptional communication and leadership skillsJoin a team dedicated to advancing how Canadians experience banking at EQ

📌 Director Of Direct-To-Consumer Banking At Eq (Toronto)
🏢 EQ Bank
📍 Toronto