Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Vacuum carpeting, area rugs, draperies and upholstered furniture
- Stock linen closet
- Pick up debris and empty trash containers
- Mend clothing and linens
- Launder clothing and household linens
- Dust furniture
- Distribute clean towels and toiletries
- Explicit and clean tables, trays and chairs
- Make beds and change sheets
- Clean changing rooms and showers
- Sweep, mop, wash and polish floors
- Clean, disinfect and polish kitchen and bathroom fixtures and appliances
📌 front desk agent (Plessisville)
🏢 motel le phare
📍 Plessisville
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