A brilliant opportunity has come up to join a respected insurance business in a key leadership role that sits right at the heart of the department.This position plays an key part in supporting the Head of Department, guiding a team of Client Advisors and helping drive both service quality and commercial performance.We are looking for an experienced people manager with a strong background in insurance and a natural ability to motivate and guide a team.If you enjoyimproving ways of working, supporting others to grow and ensuring clients receive high quality advice that meets FCA and company standards, this could be a great role for you.Some of the Insurance Team Manager responsibilities will be:- Support the Head of Department with delivering the commercial strategy, keeping the team focused on sales objectives and overall business growth- Lead, motivate and develop the Client Advisor team, ensuring skills, strengths and technical knowledge are understood and used effectively- Improve team processes, client journeys and efficiencies, sharing ideas that can enhance ways of working across the business- Oversee all training, development and onboarding for new starters,



ensuring compliant and effective inductions- Manage performance, absence and other HR processes in line with company policies where required- Monitor compliance with FCA regulation through regular reviews, supervision and file checks- Maintain high standards of service, accuracy and professionalism when dealing with clients and insurers- Ensure workloads are balanced, renewals and MTAs are managed on time and recommendations to clients are presented clearly- Support the resolution of complaints and bad debt queries in line with company procedures- Embed company values within the team, encouraging behaviours that support a positive cultureTo be successful in this role you will need the following skills and experience:- Cert CII or equivalent experience- Management experience, ideally within insurance- Experience within a regulated or FCA environment is desirable- Confident leading a team while also working independently- Comfortable working to deadlines and managing changeThis will be working full-time Monday to Friday 8:30am-5pm earning a salary between £35,000-£45,000 depending on experience.#J-18808-Ljbffr

📌 Insurance Team Manager - £35,000 - £45,000 A Year (Pickering)
🏢 Castle Employment Agency
📍 Pickering