Support child care certification processes as a full time Administrative Assistant in Edmonton. This role involves handling client inquiries, reviewing credentials, and ensuring accurate document processing. Our client seeks a detail-oriented Administrative Assistant to join their Alberta public-sector organization.
You will engage with various stakeholders while managing document assessments and public inquiries, ensuring that all information is accurate and processed consistently. A blend of administrative support and client service is key in this full-time position. Key Responsibilities:
- Respond to diverse phone and email inquiries
- Manage high volumes of calls and de-escalate situations
- Assess educational credentials against program standards
- Review studies to support certification decisions
- Maintain accurate client records in program systems Requirements:
- High School Diploma or GED
- Minimum three years proofreading Word documents
- At least three years data processing experience
- Relevant experience in a similar administrative role
- Strong organizational skills and attention to detail Bring your expertise in document assessment and client service to enhance child care certification in Edmonton.