Permanent Full TimeHelp Canada Life strengthen how we prevent, detect, respond to and learn from fraud.We are looking for a Director, Fraud ManagementThe Director, Fraud Management helps business leaders prevent, detect, respond to and learn from fraud events by embedding transparent accountabilities, effective controls and practical governance across the business.Reporting to the Vice-President, Business Risk and Controls, this role provides first-line fraud risk oversight and advice. You will work closely with fraud operations, product, digital, technology, data, compliance, legal, privacy, financial crime, operational risk, cyber security, third-party risk, internal audit and customer-facing teams to balance customer experience,



regulatory expectations and operational resilience.What you will do:Lead and maintain first-line fraud risk standards, roles, decision rights and governance routines.Lead or support fraud governance forums, ensuring decisions, issues and actions are clearly documented and followed through.Work with Business Risk and Controls teams to identify opportunities to strengthen fraud prevention and coordinate action across the business.Lead or challenge fraud risk assessments across business activities, including internal and external fraud, scams, identity compromise,

📌 Director, Fraud Management (Toronto)
🏢 Canada Life
📍 Toronto