Clerk - Mount Pearl, Newfoundland (1 Year Contract)St. John's, NL, CanadaJob DescriptionPosted Friday, July 3, 2026 at 4:00 AM1-Year Full Time Contract Role in Mount Pearl, NewfoundlandOur OrganizationThe National Diabetes Trust is Canada’s largest charitable clothing and small household good collection service. With more than 5,000 donation bins and an active home pick-up service in communities across Canada (excluding Quebec), we collect unwanted gently used clothing and household items, using them to raise much-needed funds for Diabetes Canada.Each year, the program diverts more than 100 million pounds of clothing and household items from landfill sites across Canada. As an employee on the National Diabetes Trust team, you are part of our national coverage in 2,500 communities, with 23 operations and 100 trucks. Join a team that is making a difference raising money for life altering charitable programs, all while helping the setting.What We Offer:Hiring Salary: $40,000-$42,000 annuallyChallenging work with opportunities for career advancementExtended Health & Dental CareEmployee Assistance ProgramCorporate discounts through Perkopolis, Value Village, and GoodLife Fitness.POSITION OVERVIEWReporting to the Operations Manager, the Clerk supports the Operations Manager to meet the National Diabetes Trust’s (NDT) mission through various revenue generation methods, with a specific focus on Declutter operations, the door-to-door, and donation box collection of used clothing and household items.



The Clerk delivers exceptional customer service to donors by assisting in the seamless operation of the Business Operations office by coordinating and scheduling collection activities.RESPONSIBILITIESTo understand and promote the mission of the NDT to the general public and to all volunteersHave a thorough knowledge of the organization goals and objectives, services, programs, and organizational structure at all levelsRespond to incoming calls, handle customer inquiries, and redirect calls as requiredAccommodate customer requests for pick up dates.Ensure client service and follow up via telephone or web within 1 business dayConduct customer callbacks for missed pickups and reschedules.Assist customers with handling of donations of used clothing and household items at the officePrepare drivers’ daily paperwork, ensuring accuracy of all informationUpdate database from previous day’s routes, clean and incorporate new client information as per Canada Post standardsAccurately input and file all driver, route and vehicle documentation.Communicate special pickups and cancellations to drivers in a timely mannerCommunicate necessary information to/from Drivers and Value VillageNotify Manager/Supervisor regarding issues concerning Drivers, trucks, and complaintsReconciling receipts, invoices, and other documentsEnsure effective communication from day shift to evening shiftProvide general clerical support to management staffAdditional duties as required ensuring the effective function of OperationsSKILLS AND QUALIFICATIONSCollege Diploma in Business or equivalent relevant experience1-2 years of office experienceExcellent organizational and interpersonal skillsAbility to project a positive business-like image to the publicAbility to communicate effectively with a wide variety of people#J-18808-Ljbffr

📌 Clerk - Mount Pearl, Newfoundland (1 Year Contract) - C$40,000 - C$42,000 A Year
🏢 National Diabetes Trust
📍 Mount Pearl